State of the Art Technology Elevates Customer Service

5/13/2019 (Permalink)

Have an emergency? We're Here to Help.

At SERVPRO of Rockwall/Rowlett, we utilize technology to better serve our customers all over the Dallas/Ft. Worth Metroplex.

From iPads equipped with proprietary apps that allow our crew chiefs to input and analyze data at lightning fast speeds, to iPhones linked to e-mail and GPS, we have reduced response time to losses; and have the capability to get the right amount of equipment placed and running more quickly than ever before. Our mobile digital technology allows our on-site technicians and crew chiefs to share real, live-time data with our office staff. 

Our ability to respond more quickly, process data faster, and start the remediation process of any fire, water, or natural disaster damage at record speed and efficiency boosts the performance of our crews and staff. Because of these advancements, we are able to:

• save clients money through restoration instead of demo and replacement
• close insurance claims in record time due to quicker turn around on estimates
• document and confirm drying reports and send them to all interested parties in a matter of minutes. 

Here at SERVPRO of Rockwall/Rowlett, we are happy to find a balance in leveraging new technology and wireless connectivity to give back our customers their homes and businesses.